Terms and Conditions. Privacy policy.

Last updated: APRIL 2020

COMPANY DETAILS:
Company name: Hempture T/A Loughfarm.com
Address: 6a Abbey Street Upper, Dublin 1, Ireland.
Company No: 544554
VAT No: IE7474016W
Trade mark No: 255803
Tel: +35315545775
Email: sales@loughfarm.com
Website: www.Loughfarm.com

CONDITIONS OF USE

HEMPTURE & LOUGHFARM and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully. ​

PRIVACY

Please review our Privacy Notice at the end of this page, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit HEMPTURE & LOUGHFARM or send e-mails/posts to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of HEMPTURE & LOUGHFARM or its content suppliers and protected by copyright laws. The compilation of all content on this site is the exclusive property of HEMPTURE & LOUGHFARM, with copyright authorship for this collection by HEMPTURE & LOUGHFARM, and protected by copyright laws.

TRADE MARKS

HEMPTURE & LOUGHFARM trademarks and trade dress may not be used in connection with any product or service that is not HEMPTURE & LOUGHFARMs, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits HEMPTURE & LOUGHFARM. All other trademarks not owned by HEMPTURE & LOUGHFARM or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by HEMPTURE & LOUGHFARM or its subsidiaries.

LICENSE AND SITE ACCESS

HEMPTURE & LOUGHFARM grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of HEMPTURE & LOUGHFARM. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of HEMPTURE & LOUGHFARM. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of HEMPTURE & LOUGHFARM and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing HEMPTURE & LOUGHFARM name or trademarks without the express written consent of HEMPTURE & LOUGHFARM. Any unauthorized use terminates the permission or license granted by HEMPTURE & LOUGHFARM. 

LEGAL NOTICE:
Packages stopped by customs is the full responsibility of the buyer.

You as the buyer agree the ownership of the goods is passed to the buyer once the package is collected by the courier and physically leaves our premises.

As the buyer you agree to contact customs to process the release of the package. We as the sender will provide documents if required to show the product is legal within Ireland. Loughfarm take no responsibility for loss, damage or seized products. Once the package has been collected from us it is responsibility of the courier company to complete delivery until it is delivered to the end customer.

Any disputes arising out of or in connection with it shall be governed by the laws of Ireland. Any disputes not resolved amicably will be subject to the jurisdiction of the Irish Courts, save at the sole discretion of Loughfarm which may bring an action in the jurisdiction in which the company operates.

Where goods are seized by an officer of customs, it is required under law to provide a notice of the seizure to be given to the buyer and the seller.

During the seizure period all transactions and funds are frozen. Refunds are not processed. Replacement products are not shipped.

In the case were products are seized the buyer agrees to provide Loughfarm with personal documentation to facilitate court proceedings, this includes a full colour scan of the buyers passport and any supporting documentation from customs as requested. The buyer agrees to initiate legal proceedings for recovery of goods against customs within 30 days of goods been seized.

A person who claims that anything seized as liable to forfeiture is not so liable, must within 30 days from the date of the notice of seizure or where no notice has been given but in 30 days of the date of seizure, give notice in writing to the Revenue officer of the claim concerned.

The Revenue may restore seized goods to a claimant prior to condemnation by the court. They may return goods to a claimant prior to court proceedings, on payment of a sum not exceeding the value of the goods plus duty or tax payable. If they are subsequently determined by a court not to be liable to forfeiture, the claimant will be repaid the sum, less any tax due.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. HEMPTURE & LOUGHFARM and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may email/post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” If you do email/post content or submit material, and unless we indicate otherwise, you grant HEMPTURE & LOUGHFARM and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant HEMPTURE & LOUGHFARM and its associates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you email/post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify HEMPTURE & LOUGHFARM or its associates for all claims resulting from content you supply. HEMPTURE & LOUGHFARM has the right but not the obligation to monitor and edit or remove any activity or content. HEMPTURE & LOUGHFARM takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from HEMPTURE & LOUGHFARM are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

HEMPTURE & LOUGHFARM and its associates attempt to be as accurate as possible. However, HEMPTURE & LOUGHFARM does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by HEMPTURE & LOUGHFARM itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY HEMPTURE & LOUGHFARM ON AN “AS IS” AND “AS AVAILABLE” BASIS. HEMPTURE & LOUGHFARM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, HEMPTURE & LOUGHFARM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HEMPTURE & LOUGHFARM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM HEMPTURE & LOUGHFARM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. HEMPTURE & LOUGHFARM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting HEMPTURE & LOUGHFARM you agree that the laws of IRELAND, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and HEMPTURE & LOUGHFARM or its associates.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Purchases & Shipping policy and Returns & Refund policy, posted on this site. These policies also govern your visit to HEMPTURE & LOUGHFARM. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

COMPETITIONS

Competitions are only open to those resident in Republic of Ireland.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us: sales@loughfarm.com

Return & Refund Policy

Thanks for shopping at HEMPTURE & LOUGHFARM.

If you are not entirely satisfied with your purchase, we’re here to help. 

In EU Consumer law under certain conditions you have the right to return a product within 14 days, please contact us if you need to return a product.

Returns

You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Seals must be unbroken. Your item needs to have the receipt or proof of purchase.

Consumables and seeds and exempt from our standard returns policy. However, Many factors influence the performance of seed such as temperature, light, water, weather, storage and the skill of the grower that are out of the control of Loughfarm. In other words, a grower can cause high-germination rate, viable seed to fail. Nevertheless, we unconditionally guarantee all our seed for 30 days from date of purchase and will accept returns on seeds for any reason for 30 days. If a portion of seed is returned, we will accept returns on a prorated basis. We do not accept returns on seeds after 30 days from purchase for any reason.

Refunds

Once we receive your item, we will inspect it and notify you that we have received the returned Item/s. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). Refund amount will exclude the shipping cost from original purchase.

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping fees or the costs to the customer to return any item are not refunded in any circumstance whatsoever.

Exchanges

For all items returned for an exchange, there will be a minimum of €6 re-posting charge (product size/weight dependant)

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Sale Items 

Sale items are excluded from refunds.

Purchases & Shipping

Purchases

Your purchases made using the HEMPTURE & LOUGHFARM online shop are subject to our T&Cs, Privacy Policy, Returns & Refunds policy and Disclaimer. 

Payment Method

 At Check-Out you will be permitted to pay for your order with either of the following payment methods, some payment methods maybe restricted at certain times.

  • Direct Bank Transfer
  • Credit/Debit Card
  • HEMPCOIN

Delivery Charges

The delivery charge is quoted in the final order quotation and is inclusive of value added tax.

Delivery Method

HEMPTURE & LOUGHFARM use a third party company, DPD, to deliver your order/purchased products from the HEMPTURE & LOUGHFARM website and direct sales, if delivery is required. Physical address is required. Parcel will be delivered to address provided by you at check-out.

Although every effort is made to delivery your order as quick as possible, unforeseen delays by third parties, of which HEMPTURE & LOUGHFARM cannot be held liable, may result in a delivery time in excess of approximated delivery date as stated at time of purchase. Please allow for such when placing your order/purchase. 

Should you not take delivery of the order/purchase, and it is returned to sender, you shall be liable for additional delivery costs incurred to deliver the order/purchase again. Please ensure you contact the third party delivery company, with tracking number etc. to make alternate arrangements to avoid order being returned to sender.

Discount Codes

Discount codes are generally for regular customers unless otherwise specified. The discount codes are applicable to LOUGHFARM website online purchases only. Discount codes can be revoked/stopped at any time.

Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfilment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. HEMPTURE & LOUGHFARM warrants that it shall endeavour to protect the Customer’s privacy and data in accordance with the provisions of the General Data Protection Regulation 2018.

Disclaimer

HEMPTURE & LOUGHFARM supply organically produced whole hemp extract, available in a variety of forms. 

Our products contain Cannabidiol (CBD), amongst other legal cannabinoids, terpenes & flavonoids. All of our hemp products contain less than 0.2%THC as per Irish & EU Regulations. We do not supply any consumable products made from cannabis that contains over 0.2%THC.

HEMPTURE & LOUGHFARM do not make any claims of medical benefits resulting from the use of any of our products. All of our products containing measurable amounts of whole hemp extract are sold as dietary supplements, without any supplementary information relating to their use for any condition.

If you are uncertain about using any of our products, please consult your GP or other relevant medical professional. We never advise going against official medical advice or diagnoses.

None of our products are intended to diagnose, treat or cure any disease or condition.